At Nexus Web Development Services ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website contact form or email
- Request a quote or consultation for our services
- Purchase our web development services, payment integration solutions, or digital platforms
- Subscribe to our newsletter or marketing communications
- Participate in surveys or provide feedback
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Business information (company name, industry, business requirements)
- Payment information (processed securely through third-party payment processors like Xendit and PayPal)
- Project details and specifications
- Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our web development services, payment integration solutions, digital booking systems, financial services automation, HR & payroll systems, and eCommerce solutions
- Communication: To respond to your inquiries, provide customer support, and send you important updates about your projects
- Payment Processing: To process payments for our services through secure third-party payment gateways (Xendit, PayPal)
- Business Operations: To manage our business operations, including project management, invoicing, and contract administration
- Marketing: To send you promotional materials, newsletters, and information about our services (with your consent, where required)
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
- Website Improvement: To analyze website usage, improve user experience, and optimize our services
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our clients, such as payment processors (Xendit, PayPal), hosting providers, and email service providers
- Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
- With Your Consent: We may share your information with your explicit consent
4. Payment Information
When you make a purchase through our website, payment information is processed securely through third-party payment processors (Xendit and PayPal). We do not store your complete credit card or payment account details on our servers. All payment transactions are encrypted and processed in accordance with PCI DSS standards.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. However, disabling cookies may limit certain website functionalities.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Data Portability: Request transfer of your data to another service provider
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us at business@nexuswds.com.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
9. Third-Party Links
Our website may contain links to third-party websites, including payment processors and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: business@nexuswds.com
- Phone: (+63) 995 6425 669
- Address: Victoria Villas MMH Rodriguez Rizal, Philippines
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